Did you update your Samsung Galaxy S4 to Android 4.3 ?
The update is about 600+MB to download, I'm advice to use WiFi or PC to download.
WI FI ~ Go to SETTING > ABOUT DEVICE > SOFTWARE UPDATE > UPDATE
PC ~ Samsung Kies
Download Kies to your PC https://www.samsung.com/my/support/usefulsoftware/KIES/JSP
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